News Releases - 2017
Blue Cross and Blue Shield of Kansas frequently provides company news releases to Kansas media. Listed below are the general releases which have been distributed to media contacts during 2017. These releases are in their original wording as presented to the media. Published versions may have varied.
Blue Cross and Blue Shield of Kansas Receives Voice of the Customer Excellence Award from SQM
March 27, 2017 - Customer service representatives for Blue Cross and Blue Shield of Kansas know that members do not like to make multiple calls to the company about the same issue. For that reason, Blue Cross places a high importance on monitoring its "first call resolution (FCR)" performance. For 2016, Blue Cross received validation from an outside third-party that its employees are, in fact, achieving a high rate of success at resolving members' issues the first time they call.
Blue Cross and Blue Shield of Kansas Seeking Communities for Pathways to a Healthy Kansas Grants
March 6, 2017 - Blue Cross and Blue Shield of Kansas is accepting letters of intent from communities interested in applying for a three-year Pathways to a Healthy Kansas grant. Letters of intent must be submitted no later than March 31 in order to receive an application packet, according to Virginia Barnes, MPH, director of Blue Health Initiatives.
Blue Cross and Blue Shield of Kansas chosen as recipient of Kansas Chamber's 2017 Ad Astra Award
February 7, 2017 - Each year during the Kansas Chamber’s Annual Dinner, the Chamber recognizes a company with the Ad Astra Award. The Ad Astra Award is designed to recognize a Kansas business for its unique contribution to the economic health and welfare of the state. This honor is presented to a business that exemplifies both business and civic excellence within the state.
Kansas Communities Receive $2,500 BlueCHIP® Awards from Kansas Recreation and Park Association, Blue Cross and Blue Shield of Kansas
February 2, 2017 - Five Kansas communities and one state park – varying in both population size and programs – have two things in common; each is striving to improve the health of those who live, work and play in their community. In addition, each is being recognized for those efforts with a BlueCHIP® Award from Blue Cross and Blue Shield of Kansas (BCBSKS) and the Kansas Recreation and Park Association (KRPA).