BCBSKS Logo circle-r-cross circle-r-shield reg-marks cross-outer cross-inner cross-inner-neg cross-mid-left-neg cross-upper-left-neg cross-mid-right-neg cross-upper-right-neg cross-lower-neg cross-inner-gap cross-mid-left-gap cross-upper-left-gap cross-mid-right-gap cross-upper-right-gap cross-lower-gap shield-outer shield-inner shield-outline-neg shield-inner-gap shield-stick-neg shield-stick-2-neg shield-stick-3-neg shield-stick-4-neg shield-stick-1-neg shield-snake-neg shield-snake-top-neg shield-snake-mid-neg shield-snake-bottom-neg shield-snake-tail-neg shield-snake-eye-gap kansas kansas-k kansas-a kansas-n kansas-s kansas-a kansas-s
Skip Navigation

Member Card
 
BlueAccess Login / Pay Bill
 
BlueAccess Login / Pay Bill

Members

Contact Us

Please note: To inquire about an adult member other than yourself requires that member first provide us authorization (en español). Adobe Acrobat PDF

Email

  • Have a question about your health insurance? Contact a customer service representative using our secure form.
  • To notify us of technical problems or concerns with this website, please use the feedback form.

Telephone

  • For enrollment information:
    785-291-4304 (in Topeka)
    1-800-438-1565 (toll-free)
  • Blue Cross and Blue Shield of Kansas general inquiries:
    785-291-4180 (in Topeka)
    1-800-432-3990 (toll-free)
  • For hearing impaired customers:
    1-800-766-3777
  • Marketplace customers:
    If you purchased your plan on the Marketplace and need to update your information, please contact HealthCare.gov by calling 1-800-318-2596 or by logging in to your HealthCare.gov account.

Customer service representatives are available to receive your call from 7 a.m. to 4:30 p.m., Monday through Friday. If your question involves other party liability/duplicate coverage, pre-existing conditions or payment recovery, specialists are available to assist you after 8 a.m.

For State of Kansas employees, customer service representatives are available from 8 a.m. to 5 p.m., Monday through Friday.

Fax

785-290-0711

Mail

Blue Cross and Blue Shield of Kansas
1133 SW Topeka Blvd.
Topeka, KS 66629-0001

To visit in person, see our Hours of Operation

WARNING: Could not load CONTACT CUSTOMER CARE
WARNING: Could not load HELPFUL RESOURCES
Top