Nicki Flanagan

Nicki Flanagan is the Senior Vice President and Chief Human Resources Officer of Blue Cross and Blue Shield of Kansas (BCBSKS), the state’s largest and only locally owned health plan. As a mutually owned, not-for-profit health plan, BCBSKS serves nearly one million members with the state’s largest provider network and award-winning customer service.

Flanagan plays an important role in managing the company’s greatest asset – its people. Her work helps shape the organization’s culture, driving employee engagement and performance, and ensuring that the company attracts, retains and develops top talent. She also oversees Facilities and Operations. Flanagan has served in this role since 2023.

She joined Blue Cross and Blue Shield of Kansas in 2016 as a Human Resources Generalist before being promoted to the Director, Human Resources, followed by her promotion to Vice President, Human Resources and Administrative Services, Chief Human Resources Officer in 2021. Previously, she held various operational and human resources leadership roles at The Home Depot’s Supply Chain where she worked as a strategic business partner to the operational teams.

In 2018, Flanagan was recognized by The Wichita Business Journal as an HR Honoree for the HR Professionals Award. Flanagan was also selected as one of the area’s most promising young executives in Ingram Magazine’s 40 Under Forty, the 2023 YWCA Woman of the Year for large business, and a 2024 Women Who Lead in Human Resources through the Wichita Business Journal. She’s also a 2024 graduate of Leadership Kansas.

A native Kansan, Flanagan is passionate about workforce readiness for Kansas youth and has been an active volunteer with Junior Achievement for more than a decade. She serves on both the Topeka and State of Kansas Junior Achievement Board of Directors and the Elmont Elementary Site Council.

Flanagan received her bachelor’s degree in hotel and restaurant management and a minor in business administration from Kansas State University.