Symphony 6.0 is coming on Monday, June 5th, 2023

Symphony 6.0 was built from the ground up using the latest technologies atop Symphony’s proven foundations.  We’ve incorporated industry standard design principles with enhanced ease of use to provide dozens of improvements to current functionality.

The new User Interface incorporates changes to both the “look and feel” as well as new and improved functionality to enhance the user experience.

Symphony’s new workflow automation engine gives providers an improved experience.  Symphony will provide “just-in-time” actions for providers and care team staff, while also adding the following capabilities:

• Prior Auth Check – As you enter procedure codes the system will tell the user if a PA is required or not.
• Duplicate Check – When you submit a request, before it submits, the system will check if there is already a similar PA out there to help prevent duplicates.

We believe these changes are a great improvement to the provider workflow and authorization process.

If you have any questions regarding this newsletter, please contact your BCBSKS provider consultant.