Contact us

Email

Contact a customer service representative using our secure email service when you have questions about your health insurance.

Telephone

For product information: 
Contact your Human Resources Agency 

Information for existing members:

• Blue Cross and Blue Shield of Kansas 
  785-291-4185 
  1-800-332-0307
• Hearing impaired customers 
  1-800-766-3777

For State of Kansas employees, customer service representatives are available from 8 a.m. to 5 p.m., Monday through Friday.

Mail

• Blue Cross and Blue Shield of Kansas 
  1133 SW Topeka Blvd. 
  Topeka, KS 66629-0001